Frequently Asked Questions

FoodRx is a clinically structured framework that uses food as a strategic intervention to support clinical improvement, sustained outcomes, and remission-oriented results where possible.

FoodRx is not a generic diet plan.

It is a structured, case-specific system that analyses how food interacts with your condition, lifestyle, and biological drivers — then applies this in a way that works in real life.

No.

FoodRx works alongside medical care where required. In many cases, structured food-based intervention can support clinical improvement and, in compliant cases, remission. This is always assessed individually.

No.

While many individuals achieve significant improvement and remission, outcomes depend on the condition, duration, and adherence.

This program is suitable for individuals dealing with:

• Diabetes
• PCOS
• Thyroid conditions
• IBS, coeliac disease, and digestive issues
• Migraines and epilepsy
• Hormonal and metabolic conditions
• Complex or non-responsive cases

This is a high-engagement program.

• Daily food logging is required
• Structured monitoring is required
• Active participation is essential

You will receive structured, evolving guidance.

Your plan is adjusted regularly (typically fortnightly) based on your response, rather than a one-time static diet.

• Your case is briefly assessed
• Suitability is evaluated
• The next step is suggested
• This call also determines whether your case is accepted into the FoodRx pathway

This call is offered once.

Yes, if you have already had a recent screening call and were accepted.

Otherwise, the call is recommended to ensure the right direction.

You receive:

• Detailed case analysis
• Root-cause understanding
• Clear direction to begin

Typically, this includes:

• 2–3 key changes to implement
• 2–3 things to avoid

You are also guided on how to apply these in your daily routine.

This consultation is designed to give clarity and direction — not a complete program or full diet plan.

3-Month Program — Suitable for most individuals starting their FoodRx journey. Best for: PCOS, thyroid issues, IBS and digestive problems, early or borderline diabetes, fatigue, weight gain, hormonal imbalance.

6-Month Program — Recommended for more established or persistent conditions. Best for: diabetes (especially long-standing or uncontrolled), multiple conditions together, repeated relapses, cases needing closer monitoring.

12-Month Program — Designed for more complex or long-term cases. Best for: long medical history, multiple chronic conditions, conditions not improving over time, situations requiring long-term rebuilding and stability.

We guide you on the most appropriate program based on your condition and requirements. Final selection remains your decision.

Yes.

Extensions must be confirmed at least one week before completion, and continuation is activated upon payment to maintain continuity of care.

Pauses may be considered in exceptional cases.

However, continuous care is strongly recommended, as interruptions may affect results.

We accept secure payments via:

• Cards
• Apple Pay
• Google Pay
• Afterpay / Clearpay
• Klarna

Availability depends on your region.

Yes.

Instalment options are available through providers such as Afterpay and Klarna, depending on your region.

FoodRx is a structured, high-engagement clinical model.

Upfront commitment ensures dedicated attention, continuity of care, and proper clinical implementation.

No.

Once the initial plan and guidance have been delivered, payments are non-refundable.

Yes.

Access may be discontinued in cases of non-compliance, inappropriate behaviour, or inability to follow program requirements.

Yes.

FoodRx operates globally with time zone–aligned consultations, digital tracking, and structured monitoring.

Eligible professionals include:

• Medical practitioners
• Dentists
• Dietitians and nutrition professionals
• Registered nurses
• Allied health professionals

All applications are reviewed prior to enrolment.

A structured program designed for clinical integration. Includes:

• 5 months of structured training
• Weekly live sessions with Dr. Poonam Dua
• Recorded educational modules
• Case-based discussions
• 1 month of guided clinical integration
• Certification

Participants work on one real case — their own case, or where appropriate, a suitable case aligned to their learning.

They manage the case with guided supervision to apply learning in real clinical scenarios.

The program is CPD-aligned.

Participants may claim CPD points in accordance with their respective professional associations.

FoodRx offers a range of corporate programs including:

• Keynote sessions
• Executive strategy discussions
• Leadership workshops
• Corporate performance partnerships

These are customised based on the organisation, industry, and performance requirements.

Corporate engagements are customised based on organisation size, scope, and level of engagement.

Pricing is shared upon enquiry.

Yes.

FoodRx supports NDIS participants where applicable under relevant plans.

Yes.

You can contact our team directly by clicking the "WhatsApp Us" button on the website for general queries.

For clinical direction, the screening call or consultation is recommended.

No.

FoodRx is a selective, high-engagement model with limited capacity.

Because outcomes depend on compliance, the model requires active participation, and not all cases are suitable for this approach.